Jim McConnell at Professional Insurance Management has been insuring my husband, myself and our 4 children for over 20 years with homeowners and auto coverage. Jim is professional, reliable, honest and very hard working. He and his staff take the time to treat us like they would their own families. As an independent insurance agent, Jim has been able to customize our policies for our growing needs over the years and has responded promptly with all of our questions, concerns and claims. Jim even took the time to have a heart to heart with our 16 year old daughter about safe driving after her first accident. All in all Professional Insurance Management does a great job providing its customers with quality service. We are very thankful to have had them on our side all these years and plan to continue with them into the future.
-Mary Beth D
I can say, without a doubt, after working with and knowing Jim McConnell for almost 40 years, it would be almost impossible to find anyone with as much integrity, honesty and passion for what he does as Jim McConnell. He truly goes above and beyond for every person who passes through his life. It is his mission to better yours and for that I thank you Jim.
When I moved to Ohio I had no idea what to do about car insurance. The team at Professional Insurance Management was able to get me insured quickly. When I moved to an apartment Jim McConnell helped me get renters insurance. When I moved to a different area of the city I didn’t even think of changing my car insurance. Jim pointed out that my rates might go down depending on my home address now and helped me sign up for a cheaper car insurance in a matter of days. Everyone at Professional Insurance Management is so wonderful and they have been such a huge help as I transition into more adult responsibilities as I grow up. I know I can go to them for all of my insurance questions and future insurance needs.
Our family has been a very satisfied client of Professional Insurance Management for about 25 years. During this time, our insurance needs have varied — especially as our daughter began to drive and relocate. The entire staff has been very flexible; providing excellent referrals, advice and document support; as well as exceptional follow-through and returned responses. Quite a few years ago, my car was back-ended as I sat at a stoplight. After completing the routine insurance info exchange, police report, etc., I waited for several weeks for the liable person’s insurance agent to contact me (which did not happen). When I called our agent, he immediately took action and within a very short time, the entire process was resolved! I don’t know what anyone else would/could expect from their insurance agency.
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